Terms & Conditions
BB Soccer β Terms & Conditions
1. Definitions
- βBB Soccerβ refers to BB Soccer Academy and BB Soccer Football Club.
- βActivityβ means any camp, club, course, event, or class delivered by BB Soccer.
- βCustomerβ means the person making the booking.
- βParticipantβ means the child attending the activity.
2. General
- All bookings are subject to these Terms & Conditions.
- Activities are subject to availability.
- The Customer must be aged 18 or over at the time of booking.
- Activities are typically delivered for children aged 3β12 unless otherwise stated.
3. Bookings
- Bookings must be made in advance via our online booking system.
- A place is only confirmed once:
- The booking form is completed, and
- Full payment has been received, and
- Confirmation has been issued by BB Soccer via email.
- We cannot guarantee places for participants who arrive without a confirmed booking.
- It is the Customerβs responsibility to ensure the Participant:
- Meets the eligibility criteria, and
- Is available to attend all booked sessions.
Cooling-Off Period
- Customers have the right to cancel within 14 days of booking (from receipt of confirmation email) for a full refund, in line with Consumer Contracts Regulations.
- After this period, bookings are non-refundable, unless a flexi-booking option was purchased.
4. Payments
- All bookings must be paid in full at the time of booking.
- A 4.5% booking fee is applied per transaction (processed by ClassForKids Ltd).
- For Participants under 16, parental/guardian consent is required prior to attendance.
5. Cancellations & Changes
- Customer cancellations cannot be rescheduled or refunded (outside the 14-day cooling-off period), unless a flexi-booking applies.
- If BB Soccer cancels a session:
- A credit note will be issued, or
- An alternative session will be offered.
- If a Customer cannot attend a rearranged session, a credit note will be issued (not a refund).
6. Health & Safety
- BB Soccer conducts risk assessments for all activities.
- All coaches hold appropriate first aid qualifications.
- By booking, you consent to emergency first aid being administered if required.
Participant Requirements
- Shin pads are mandatory for all football/contact activities.
- Earrings must be removed or safely covered.
- Participants must wear suitable clothing for the activity and weather conditions.
BB Soccer reserves the right to refuse participation where safety requirements are not met.
7. Medical Information
- All medical conditions, allergies, or additional needs must be disclosed in writing at the time of booking.
- Failure to provide accurate information may result in the Participant being unable to take part.
8. Behaviour
- BB Soccer expects all Participants to behave appropriately and respectfully.
- We reserve the right to remove, suspend, or exclude any Participant whose behaviour:
- Poses a risk to others, or
- Disrupts the session.
- No refund will be issued in such circumstances.
9. Special Educational Needs & Disabilities (SEND)
- We welcome all children and offer a trial where possible.
- If we are unable to safely or effectively meet a Participantβs needs within our provision, we reserve the right to:
- Review their place, and
- Issue a refund where appropriate.
10. Photography & Media
- BB Soccer may take photographs and videos for promotional purposes.
- If you do not wish your child to be included, you must notify us:
- At the time of booking, or
- In writing before the activity begins.
All data is handled in accordance with our Data Protection Policy.
11. Personal Property
- BB Soccer accepts no responsibility for loss or damage to personal belongings.
- Participants should not bring valuables.
- Mobile phones, tablets, and recording devices must not be used during sessions.
12. Collection of Children
- Participants must be collected by a parent/guardian and signed out.
- Written consent is required for any child permitted to leave unaccompanied.
13. Class Changes & Weather
- Activities will run in most weather conditions.
- Indoor provision or alternative activities will be provided where necessary.
- BB Soccer reserves the right to amend sessions where required.
14. Football Club (Squad Placement)
- Players are assessed and placed into appropriate teams based on ability and development.
- Squad placements are reviewed regularly and may change.
- BB Soccer does not guarantee:
- Team placement, or
- Match results.
15. Kit
- BB Soccer kit is mandatory for all public classes (unless stated otherwise).
16. Complaints
- Complaints should first be raised with the Head Coach on site.
- If unresolved, please contact: info@bbsoccer.co.uk within 7 days.
- Complaints will be handled in line with our Complaints Policy.
- Refunds will only be issued where BB Soccer is found to be in breach of these Terms.
17. Policies & Procedures
- Copies of all policies are available upon request via email.
18. Data Protection (GDPR)
- BB Soccer is committed to protecting your data.
- Personal information is used only to:
- Deliver services, and
- Communicate relevant updates.
- You may opt out of marketing communications at any time.
19. Liability
- BB Soccer accepts no liability for:
- Indirect or consequential losses,
- Loss of personal belongings.
- Nothing in these Terms excludes liability where it would be unlawful to do so.
20. Legal
- These Terms & Conditions form the full agreement between BB Soccer and the Customer.
- If any part is deemed unenforceable, the remaining Terms remain valid.
- These Terms are governed by English law.